• TDM based Digital Switching Engine
  • 100% Non Blocking
• Supports DID
• Caller ID generation and detection
• Configurable speed call
• Single key operator access
• Global memory pool
• Inbuilt auto attendant support
• Dynamic call control
• Call barring
• Call screening
  • Pass / Block
  • Selective / unconditional
• Call return
• Secretarial Intercept
• Do not disturb
• Automatic ring back
  • Extension / Trunk Access
• Follow me
• Call forward
  • Selective
  • On Busy
  • Unconditional
  • No answer
• Hotline service
• Call waiting
• Music on hold
• Call transfer – blind/attended
• Barge in
• Pin based dialing
• Configurable holiday list
• Subscriber answering circuit
• Distinctive ringing
  • External/Internal calls
  • Ring transfer
  • Operator extension
  • Ring back
  • Privileged extension
• Called subscriber hold (CSH)
• DTMF detection on the ISDN trunk
• Call Camp On
• Call pick Groups
• Easy dial plan configuration for the extensions
• DTMF Detection – ITU-T Q.24
• CLI Presentation – DTMF
• Conference support
• 3 way conference
  • 5 simultaneous groups
• Can use modem / fax / analog telephones
• Terminated on ICM using 96 pin EURO connector
• Connectivity Using MDF
• Operator Console
  • PC based operator console
  • Easy to use GUI interface
  • Call Transfer/Forward
  • Phone book
  • Dialer
  • Fast Dial
  • Online Extension Status Indicator
  • Online Trunk line status Indicator
  • Call Records
  • Standalone operator console
    • On Ethernet / RS232
    • 20*4 LCD monitor screen
    • Extension status indicator
    • DSS keys for fast dialing – 5*2
    • Optional EDSS Keys
      • 2 sets – each 20*2
      • Easy to use menu/key
      • Speaker Phone
      • Headset
  • Can work without a dedicated console
    • Up to 4 extensions configurable as operator group
    • Separate group for night mode operators
    • Operator hunt – Regular/Circular
  • Separate console on each tenant
• Configurable day/night mode
• CDR based call reporting
  • Storage more than a year
  • Retrieval of CDR
    • Any extension
    • Date / month range
    • All extensions …etc…
  • Integration to call billing software
• Easy configuration through the telephone set
  • Simple easy to use key combinations
  • Privileged command access
• Find me services

• Web based management interface
• Configuration / Control
• Local / Remote Management
• Command Line Interface
• Telnet
• SSH

• 32 bit RISC CPU based design
• Chassis
• Mechanical Specifications
• 266mm x 482.6mm x 300mm
• 8.25kg
• Environmental Specifications
• Operating Temperature – 0 to 500C
• Power Supply
• Optional Redundant Power Supply
• Telco Link
• 1E1 / ISDN PRI or SHDSL / ISDN PRI
• Channels – 30B+D
• Line encoding – HDB3
• Framing – CEPT1 for E1
• Physical Connector – RJ45
• 6 Analog trunks
• Off hook AC impedance – 600
• Pulse Dialing – 10 PPS
• DTMF Dialing – ITU-T Q.23,Q.24
• DTMF Reception – ITU-T Q.23,Q.24
• CLI Reception – DTMF
• Protection – Over Voltage/Current
• Data
• 1 E1 or SHDSL Leased Line
• 1 WAN Ethernet Port
• Automatic Switching on failover
• Router with NAT and Firewall
• Automatic fallback on analog trunks on power down
• Up to 78 Analog Extensions
• Connected through a MDF
• Complete diagnostics support for all the peripherals in the system
• Easy to use commands
• Detailed reporting
• User/password based privileged system access
• Field upgrade of software and programs
• Easy to use command interface on the RS232 console port & Telnet / SSH
• Multi tenant configuration
• Up to 10 tenants
• CUG dialing supported
• Front panel LED Indication
• Connections for 3 pager ports
• Connections for 3 external Music ports
• Full fledged junction testing
• LAN Port
• IEEE 802.3 complaint Ethernet
• RJ45 connector
• 410/100 Mbps auto sensing
• Access the WAN / Internet interfaces

• CPU Card
• PBX Card
• Framer Card
• Storage Card

• 19” Rack Mount
• Tabletop (Enclosed in a Cabinet)

The "One BOX" ICM platform and its planned future variants can be deployed to address communication challenges faced worldwide for the following markets:
- Small, Medium and Large Enterprises
- Small Office – Home Office
- Shopping Malls / Commercial Complexes
- Apartment Blocks/Townships
- Campus Networks/Hospitals/Hotels
- Banks & Financial Institutions
- Railway Networks
- Government Organizations
- Rural Telephony
- Telecom Service Providers
- Contact Centers
- Corporate Houses

The highly configurable ICM combines both voice and data with IP routing, full featured Linux based Class A PABX, remote monitoring, SNMP management, storage, a very effective call management system, xDSL, Fiber, TI or E1 / ISDN (PRI) integrated access, auto sensing 10/100 Base-T port, DHCP based IP address management, digital cross connect, modular network interface and more.